SX3 crashes when I move parts in midi editor...

swf · Member Joined: 16 Feb 2005 Posts: 142 Location: Hollywood

Hey Daniel,

I usually have it in a usb hub. I have also tried to leave it plugged in directly to the computer but its still beach balling either way.

thanks for the suggestion.

swf
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quantize · Posted: Thu Mar 02, 2006 2:01 am Post subject:

you mentioned unplugging 'everything to do with midi'

you have tried JUST the SX dongle and NO other usb devices whatsoever havent you?
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swf · Member Joined: 16 Feb 2005 Posts: 142 Location: Hollywood

Hey quantize,

Yes, you are correct. Should I try removing all midi device "drivers" as well?

best,

swf
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quantize · Posted: Thu Mar 02, 2006 10:15 pm Post subject:

hmm well this issue is not definitely midi here, its USB

anythings worth a shot, but i think you are at a stage
where u need to verify wether that dongle is ok or not..
preferably by installing SX on another mac if you can...
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afelluss · Posted: Fri Mar 03, 2006 1:02 am Post subject:

check the other threads, there are a few on this.. not sure the latest status
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swf · Member Joined: 16 Feb 2005 Posts: 142 Location: Hollywood

Hey quantize,

I guess I could install it on my wife's dual 800 G4. This is actually a great excuse to use her more powerfull computer to do my stuff! Very Happy

Next, if it is the dongle, then what?

Do you really think all the people on the forum with this same problem could have a bad dongle?
(this is not meant to be sarcastic, I am really asking. In writing it makes it sound like I am bad mouthing you but I am not at all. I really appreciate your help. had to get that out before the forum becomes vicious Wink

)

If this holds true Steinberg has got to come up with a better solution to the cheap plastic 3 cent dongle. I do travel a ton with the dongle, maybe it has been damaged. Maybe it ruines it when I go thru the xray machine at the airport 50 times a year?
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Chris_Manuel · Posted: Fri Mar 03, 2006 9:57 pm Post subject:

If downgrading to an earlier version of Cubase fixes the problem then it's the Cubase app only.

(maybe) Confused

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swf · Member Joined: 16 Feb 2005 Posts: 142 Location: Hollywood

Hey Chris,

That seems logical. I wonder if its both. Maybe when you downgrade Cubase it downgrades the license program as well?, effecting the dongle.

swf
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quantize · Posted: Fri Mar 03, 2006 10:40 pm Post subject:

let us know how you go....its like a soap opera addiction now

Wink

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prism · Posted: Sat Mar 04, 2006 2:41 am Post subject:

Chris_Manuel · Posted: Sat Mar 04, 2006 3:43 am Post subject:

Excellent News!
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child.stratosphere · Member Joined: 06 Jan 2005 Posts: 334 Location: Old Europe

Mr Spork, i just tried to email you the SX crashlog from my Quad but the email came back

swf · Member Joined: 16 Feb 2005 Posts: 142 Location: Hollywood

Hey Prism,

I'm going to give your method a try this week. I'll post my results when complete. Thanks for the info.

swf
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IlMolto · Posted: Mon Mar 06, 2006 9:11 am Post subject:

So far so good for me.

Thanks for the tips.

What I can't work out, though, is why only *SOME* people had this problem, not *ALL*.
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child.stratosphere · Member Joined: 06 Jan 2005 Posts: 334 Location: Old Europe

bump

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intersect · New Member Joined: 09 Mar 2006 Posts: 1

I also tried Prisms suggestions. SX finally behaved properly... for a few days and now it's back. I installed software on my machine since then, and i am guessing that this has something to do with it. This is SO annoying. I really wish Steinberg would release an update to fix this. Now i have to revert to SX2.
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PookyNR · Posted: Thu Apr 13, 2006 7:55 pm Post subject:

Well I finally got this crash. But it only happens when I drag a lot of notes a long way and do so very quickly. But sure enough, crash-o-rama.
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swf · Member Joined: 16 Feb 2005 Posts: 142 Location: Hollywood

I'm still crashing.

sf
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child.stratosphere · Member Joined: 06 Jan 2005 Posts: 334 Location: Old Europe

still crashin here too Mad

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bayswater · Member Joined: 21 Mar 2005 Posts: 700 Location: Vancouver

Some never get this, some get it all the time, and one or two people get it sometimes: For those that crash all the time, what happens if you have nothing running except SX, no audio tracks, and only one MIDI track with a lot of data, and make edits at a relaxed pace? I can get a crash on a G4 450 if I make rapid edits and move the mouse in and out of the MIDI edit window a lot, but I can't get it if I slow down, or do the same on a G5 dual 2.

Could it be something like a stack overflow on a system that can't keep up that is causing this problem?
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swingstate · Posted: Sun Apr 16, 2006 2:28 am Post subject:

http://www.cubase.net/phpbb2/viewtopic.php?t=36692&highlight=

Mal Smith · Junior Member Joined: 31 May 2005 Posts: 16

Hi,

I had this same problem and posted about a year ago about it. I tried all suggestions (disconnect everything, take out VST plugins, repair disk permissions e.t.c.), but the only way to solve it is to downgrade back to SX 3.02 which I have been using for about a year now with no problem.

I recently re-installed a whole new system on a clean disk from scratch and since I had to re-install Cubase I thought I'd try and upgrade the freshly installed Cubase to 3.1 to see if the crashing problem would be fixed, but it still crashed with the spinning ball lockup everytime I moved a note in the Key editor.

So I've downgraded back to 3.02 and all is working now. Atleast I can make music without the crashes. The crashing was very frustrating in 3.1. I hope SteinBerg will fix this in the next upgrade.
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Jacky14 · Posted: Fri Jun 09, 2006 6:04 pm Post subject:

I'm having the same problem on my ibook G4.

Once 3.1.1 is installed, how do you downgrade to 3.02? Are the project file still compatibles with a 3.1.1 cubase sx?

vic_france · Posted: Fri Jun 09, 2006 7:38 pm Post subject:

I seem to remember someone saying that the problem went away if you deactivate the Acoustic Feedback function (the Speaker Icon at the top-left). Not much help if you need to use that function though! Wink

(Touch wood, this hasn't happened to me so far.. just passing something on Smile

Mal Smith · Junior Member Joined: 31 May 2005 Posts: 16

Thanks for passing on the speaker icon info. Unfortunately I tried this and this does not stop the system from crashing.

In answer to the previous enquiry from Jacky regarding how to down grade to 3.02. I just deleted the 3.1 Cubase application and then installed version 3.0 from disk, then upgraded to 3.02 from the upgrade which is available as a free download from the Steinberg website.

There were no problems reading the Cubase 3.1 projects within 3.02 (not in my case anyway).

Even though you have to downgrade to fix the problem it's certainly much better being able to create music without worrying about the system crashing in the middle of it. It certainly disrupts the creative flow to say the least.
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Pjam · Junior Member Joined: 19 Feb 2005 Posts: 82

I had this problem again not long after I installed a 10.4.6 security update,I tried all the prevoius cures,repair permissions, run prebinding and clean system caches, but this time they didn't work however, what did work was to replace Cubase SX preferences in the user /library with a backup copy made before the problem started.This suggests to me that there are various causes for this problem and therefore not just one solution.
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child.stratosphere · Member Joined: 06 Jan 2005 Posts: 334 Location: Old Europe

yes, i also still have this on my Quad as well as on the PowerBook and the Cube, all running 10.4.6 ... it's getting silly. not that i expect this problem to vanish just like that without another SX update,... but it would be about time Steinberg aknowledged this problem and once and for all fix this s h i t in a maintenance release or at least in the next version.

i still remember Steinbergs take on it from years ago (yes it's been that long) ... wait for Tiger ... wait for SX 2.x ... wait for SX 3 ... wait for SX 3.1 ... just fix the damn thing Evil or Very Mad

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jan_k · Member Joined: 11 Apr 2006 Posts: 101 Location: SF CA

well yes I guess there are a number of diff configurations with this one
OSX.3.9. SX 2, old G5 single, editing velocity in key editor, SBOD, crash. 9 of 10 times at least {won't even list the fixes I have tried, some work for awhile, some, nada.}
Same edit same track in drum editor doesn't do it.
"What happens if you have nothing running except SX, no audio tracks, and only one MIDI track with a lot of data, and make edits at a relaxed pace?"
tryiing to work fast, working REAL slow, no diff.
precisely how I have been working: get the MIDI, rhythm tracks, one at at time - that said it does seem to get worse the more I build the thing - and add audio.
happens all the time.
sunday it didn't do it. I don't know why. God.
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vic_france · Posted: Fri Jun 30, 2006 12:51 am Post subject:

Has anyone actually solved the problem by removing the Prefernces folder?
This must be done, of course, while Cubase is not actually running, and in such a way that Cubase cannot find anything to re-import when next launching.. in fact there's no need to actually 'remove' the folder.. just rename it to "Cubase SX 3 Safe" or something similar, and if there is a Cubase SX 2 folder in preferences, then rename it too, so that SX 3 will be forced to build its preferences from scratch. I do know of someone (who actually uses Nuendo 3, which is sometimes also plagued by this same problem!), who solved it by simply removing Defaults.xml from his Nuendo 3 preferences folder. There is absolutely nothing to lose by temporarily removing Defaults.xml from the Cubase SX 3 folder.
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mike bols · Member Joined: 11 Apr 2005 Posts: 127

yeah, i know i'm late. but it seems i just joined this club.

did anyone find a solution for this bug by now?
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