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How to update The Grand 1 to The Grand 3

 
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Eckhard Doll
Administrative Moderator


Joined: 01 Dec 2004
Posts: 1763
Location: Steinberg HQ
PostPosted: Wed Jul 29, 2009 11:54 am    Post subject: How to update The Grand 1 to The Grand 3 Reply with quote
First of all, thank you very much for your interest in this topic!
As you know, The Grand 1 is not based on the USB-eLicenser copy protection and thus we are not able to offer a convenient update path via our online shop.
However, if The Grand 3 with all its new features looks tempting to you, please get in contact with us directly.
We will send you an email with all the necessary information on how to get hold of the latest The Grand version in return.
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Sherz
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Joined: 06 Jan 2005
Posts: 5968
Location: Aotearoa, Land Of The Long White Cloud
PostPosted: Fri Jul 31, 2009 1:50 am    Post subject: Reply with quote
Quote:
However, if The Grand 3 with all its new features looks tempting to you, please get in contact with us directly.

I'm in New Zealand. The local Steinberg website is of no value and in fact is currently unavailable (down for maintenance).
The local distributor appears to be more ignorant than I... Confused
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DjRavix
Member


Joined: 13 Jun 2009
Posts: 548
Location: Plannet Beats & Bass
PostPosted: Fri Jul 31, 2009 9:42 am    Post subject: Reply with quote
Sherz wrote:
Quote:
However, if The Grand 3 with all its new features looks tempting to you, please get in contact with us directly.

I'm in New Zealand. The local Steinberg website is of no value and in fact is currently unavailable (down for maintenance).
The local distributor appears to be more ignorant than I... Confused

Contact Steinberg Directly if your local distributor does give you a headache
They will provide you with a solution (or they will kick your local distributor ass for not helping you)

It also Might have to do with Summer vacations and stuff Cool
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Audio Related Software:
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DjRavix
Member


Joined: 13 Jun 2009
Posts: 548
Location: Plannet Beats & Bass
PostPosted: Fri Aug 07, 2009 11:53 am    Post subject: Reply with quote
hm ... hope that My situation wont happen to much ...
Thanks to Carlos M. Rohde (From Steinberg Support) Who solved that problem
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PC Related Hardware:
Intel Q6600, 4GB Ram(CL4), 74GB Rapture/640GB WD/1TB WD
DC-FW800 PCIe
8800 GTS (G92), 2X Acer X222W
Audio Related Hardware:
828MK3, 61SL MKII, Virus A, AirFX, Perception 200, iNano, M1 Active Mk2
Audio Related Software:
Cubase 5.5.2, Sound Set Synthesizers, HSO, The Grand 3, HALion Sonic, MS-20, Polysix, Mono/Poly, LegacyCell, MDE-X, Predator, SubBoomBass, RP-Verb, RP-Delay, VPS: Multiband Sidechain, VPS: Metrum, VMS: Multiband Compressor, VES1, VTS1, FF Bundle, Oxford Inflator, Sylenth1, Z3TA+
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Mikem
Member


Joined: 06 Jan 2005
Posts: 209
Location: Salt Lake City, UT
PostPosted: Sat Aug 08, 2009 9:03 am    Post subject: Reply with quote
I've called Steinberg Upgrades (USA) and emailed support, and no one has yet to email me telling me where to send my Grand 1 discs and any other needed instructions.

Can someone PM me with the info they received from Steinberg USA Upgrades?

Thanks.
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davecooke
Junior Member


Joined: 11 Jan 2005
Posts: 42
Location: Twickenham. London
PostPosted: Fri Apr 30, 2010 7:37 pm    Post subject: Cubase 2 to work on a Mac Pro Quad Core 10.6.3 Reply with quote
HI I have just upgraded to a Mac Pro Intel Quad Core using OSX SL. and Have The Grand 2 Piano. There seems to be a problem installing this. Can you help or advise please?
Cheers Dave
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